Types and Barriers of Communication
Communication is categorized by its method and effectiveness, while barriers represent the obstacles that prevent the intended message from being received accurately.
Types of Communication
| Type | Description |
|---|---|
| Verbal | Spoken words (oral communication). |
| Non-Verbal | Body language, gestures, facial expressions, tone. |
| Written | Documents, emails, reports, charts. |
| Visual | Graphs, charts, maps, diagrams. |
Barriers to Communication
| Barrier Category | Examples |
|---|---|
| Physiological | Hearing impairment, speech disorders. |
| Psychological | Emotional state, bias, prejudice, and lack of trust. |
| Linguistic/Semantic | Language difference, jargon, poor vocabulary. |
| Environmental | Noise, physical distance, and poor lighting. |
Clinical Pearls:
- Feedback Loop: Essential for confirming that the receiver correctly interpreted the message.
- Active Listening: The most powerful tool for overcoming psychological barriers.
- Jargon: Avoid technical medical jargon when communicating with patients; use plain, simple language instead.